The initial estimate is based solely on what visible damage can be seen before disassembly.
A supplement is another estimate for further damages found during disassembly. This happens after the initial estimate because the damages aren't found until the vehicle is taken apart.
We do custom work on a case by case basis. Send us an email or come by the shop for more information.
No you do not need an appointment, but we do suggest calling ahead before coming in.
We life time warranty all of our paint and body work.